Dash Cam FAQs


Here are some of the many questions we receive on a daily basis regarding dash cams. We've compiled a list to help you get your questions answered immediately! If there is something that you want answered don't hesitate to contact us.

What are dash cams? 

Dash cam or dashboard camera, is a device designed to continuously monitor and record your driving.

To learn more about dash cams visit the article below:
What is a Dash Cam and is it Legal?

How do dash cams work?

Dash cams require a constant power source and record on an automatic endless loop. When the memory card becomes full, the camera will overwrite the oldest file to make room for newer videos.

Footage are recorded onto a memory card, typically a microSD. And are often split into 1,2,3 or 5 minute segments to ensure that if a file becomes corrupt, there will be other viewable files.   

How do you install a dash cam?

It is generally recommended that dash cams are installed where it will not get in the way of the driver's view. For this reason, we suggest that dash cams are mounted behind the rear view mirror hidden away from the driver's view.

To install, users can either directly hardwire it to the fusebox or route the provided car charger in a way so that it is hidden.

For step-by-step instructions on how you can hardwire your dash cam or install it without hardwiring visit the tutorials below:

How to Hardwire Your Dash Cam (coming soon)
Dash Cam Installation Without Hardwiring

What is the difference between a 1-channel and a 2-channel system dash cam?

A 1-channel system is a single dash cam that typically mounts at the front of your windshield. 2-channel systems are a pair of 2 separate cameras in which the rear camera connects to the front.

A 2-channel system only requires 1 power source. The rear camera connects to the front, sharing the same memory card, processor and power. Because of this, most rear cameras records at a much lower resolution (720p) and fills up memory much quicker since it stores the front and rear videos on the same memory card.

Some users prefer using 2 separate 1-channel systems. Some of the benefits of using 2 separate dash cams are: higher video quality, two separate memory cards, and longer recording times before loop recording occurs.

How does Parking Mode work?

Parking mode records while you are away from your vehicle. To maintain power and continue recording while you are away from your vehicle, you will need to connect the camera to a external battery or directly hardwiring it to your vehicle. 

Some dash cams are equipped with motion detection and will trigger recording when movement is involved. However, only a couple minutes will be recorded before it runs out of power due to the nature of dash cam batteries. 

Should I use a suction cup mount or adhesive mount?

We recommend users use adhesive mounts instead of suction cup mounts. Adhesive mounts perform much better as they are less susceptible to vibration and falling off. 

Suction cups are a great choice for users who want a temporary solution or for users who often move their dash cams from one vehicle to another.

How does GPS work on a dash cam?

Some dash cams have the option of having GPS. GPS can either be built-in or be an external module that connects to the dash cam. With the GPS option, data such as speed and exact location can be recorded. This is useful for businesses who want to monitor their vehicles/trucks. 

To learn more about the GPS option visit the article below:
How to Playback Dashcam Footage with GPS using the Dashcam Viewer

How do Wi-Fi dash cams work?

Some dash cams have a Wi-Fi feature. This lets you pair your dash cam with a smartphone or similar device. With Wi-Fi connectivity, you will be able to connect to your dash cam to manage, edit, and download footage straight to your phone.

Note: Wi-Fi only provides a streaming method, not internet or data access.

How do G-Sensors work?

The G-Sensor or accelerometer will measure the movement (G-Force) of your vehicle through 3 axis; up and down, left and right, forwards and backwards. 

The G-Sensor is triggered whenever it detects a sudden change in direction. This could be caused by impact from a car accident, a hit-and-run, hard braking or even when movement is detected when stationary. When the G-Sensor is triggered, the file it is currently recording on will automatically "lock" and be protected from being modified and deleted.

For more information on G-Sensor visit the article below:
What is a G-Sensor?

Will a dash cam be able to record with a tinted window?

Recording from the front of your vehicle will have minor effects if it is tinted. However, if your rear window is a heavily tinted, your videos may come out darker.